I just got my first purchase or hire request, what the hell do I do?!

Firstly, congrats on getting your first sale! Don't panic we'll walk you through the steps.

Simply package up your item with care and send it off to the eager purchaser at the shipping address they provided (if they choose to meet up instead of getting the item shipped, start discussing a time and meet up spot).

It's a great idea to send the tracking number to the purchaser so they know when their item is coming. And hey, don't hesitate to keep them in the loop with any further updates. More communication means happier members, and happier members mean better reviews down the line!

Once your buyer has their hands on the goods, they'll mark the transaction as completed and the money will hit your account within 1-3 business days. Now it's review time! Share the love and review each other for a job well done.

How To List With Girls Trade

I've tried to rent something but the dates don't work.

This situation is quite common, so there's no need to worry. Simply click the "dispute/cancel" button, located on the same screen where you're chatting with the provider. Additionally, the provider has the ability to cancel the transaction if they cannot fulfil your request for any reason.

Please note that once the seller marks the item as shipped, you won't be able to cancel your order. At that point, it's at the provider's discretion whether or not to issue a refund from their bank account.

How To Accept A Booking

How To Hire & Purchase

Can I cancel an order?

Yes of course, both parties can cancel an order. If you are the seller, let the purchaser know for whatever reason you are cancelling their order and contact info@girlstrade.com.au. The money should be available to use in the purchasers bank account again within 1 business day.

If you are the purchaser it's vital to let the provider know you want to cancel ASAP. Let them know why you're cancelling in a nice message and that you are going to email info@girlstrade.com.au. Once you email Girls Trade we handle the rest! You will get a confirmation email that the order has been cancelled.

It's important to note that if the provider doesn't mark the item as shipped after 2 weeks the transaction will automatically be canceled.

How To Get Your Profile Link

Quick Tip: To get a specific listing link, head to the search bar on the listings page and copy the URL there 😁